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After-sales service

The purpose of service and commitment

Service Mission: focus on customers, service users, to protect users

Service commitment: security, smooth communication, the fastest, the best technical support and services to solve customer problems.

Service Content

Technical Support: The user system problems can call our company to arrange professional and technical personnel to answer, and the fastest way to reach the customer information required.

Online Support: Provides online support network, including online consulting, product information inquiry and related information, tools, and related program download.

Inspection services: periodic inspection of products, including regular visits, equipment inspection, equipment commissioning services.

Site support: technical personnel to the scene to guide security products, network and telephone line can not be resolved, with the fastest response time, provide on-site technical support services.

Security services: to provide products free warranty period and maintenance services for life. Warranty, on-site service warranty expires, continue to provide equipment maintenance, technical support, software upgrades and other services.

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After-sales